In Good Hands
Questions, guidance, and practical information to support your experience with manifq™. If you cannot find what you are looking for, our team is here to help.
Help Centre
We're one message away.
Answers on orders, shipping, returns, care and how to work with manifq. Can't find it here - just reach out below.
Orders · Shipping
Everything on placing an order, dispatch times and tracking your delivery.
How long does shipping take?
We aim to dispatch every order within 48 hours, with delivery available worldwide. Exact timing for your destination is shown at checkout.
Do you ship internationally?
Yes - manifq ships to destinations around the world. Shipping rates and estimated timing are calculated automatically at checkout once you enter your address.
How do I track my order?
Once your order is dispatched, you will receive a confirmation email with tracking details so you can follow its journey.
Can I change or cancel my order?
If your order hasn't yet been dispatched, our team will do everything possible to amend it. Contact us as soon as you can after placing the order.
Returns · Exchanges
How to start a return or exchange, and what to expect.
What is your returns policy?
Full details on eligibility, timeframes and how to begin a return are set out on our shipping, delivery and returns page.
Can I exchange an item for a different size?
Yes, exchanges are available where stock allows - see the full policy for condition and timing requirements.
When will I receive my refund?
Refunds are processed once your return has been received and checked. You will be notified by email once it is complete.
Care
Looking after your manifq pieces so they last.
How do I care for my manifq pieces?
Each piece is made with intention and built to last. Fabric-specific washing, drying and storage guidance is on our care page.
What if my item is damaged on arrival?
Contact our team with your order number and a photo of the issue, and we will sort it out as quickly as possible.
Stockists
Where to find manifq in person.
Where can I find manifq in store?
We work with a curated network of stockists across London, Barcelona, Amsterdam, Bangkok and Melbourne.
Trade · Partnerships
For affiliates, stylists and wholesale enquiries.
Do you have an affiliate programme?
Yes - our affiliate programme is open to creators and partners aligned with manifq. Full terms and how to apply are on the affiliates page.
Are you open to wholesale or partnership enquiries?
Yes - visit our partner programme page to learn more and get in touch with our team.
About manifq™
The values and story behind the brand.
What does manifq™ stand for?
manifq™ is built around body knowledge and self-recognition - read more about our values and how we work on the Our Commitment page.
Where can I see the latest collection?
Visit our lookbook for the full visual story behind the current collection.
Contact Us
Can't find what you need above - our team is here to help.
How can I get in touch?
Our team is available Monday to Friday to answer your questions. Reach us through the contact page and we'll get back to you as soon as we can.
Where can I find your terms and conditions?
Our full terms and conditions are available at the link below.
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Still need help?
We're available Monday to Friday and always happy to help.
A manifq™ gift card lets them pick their own piece, set or session — whether that's a spa ritual piece, a training set or a pause to experience the body; deeper and closer.
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